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How to shop on-lineWhen you are ready to shop on-line, choose the category where you want to shop, ex: Furniture, Wall Décor, Accessories, Gifts, or Seasonal Specials. Then choose the product or products you want to purchase and add to your cart. (Note: You have the option to view your cart at any time during your shopping experience by going into "view cart" from the top navigational bar on any page.) Continue shopping as your navigate through the web site. Once you are finished shopping and are ready to place your order, click "place order" from the "view cart" page of the web site or if you are currently on a product page, click "check out" from the top navigational bar. You will be prompted to enter all of your personal information, including billing and shipping address and your credit card number. This In-Home service is only available Monday-Friday, 8am to 5pm, in the continuous 48 states. Delivery will be scheduled by appointment. Please advise our delivery agent of any special delivery requirements, as there may be additional charges. All In-Home Delivery charges are non-refundable. There will be a 20% re-stocking fee based on the purchase price on all returned In-Home Delivery items. For In-Home Delivery on Furniture, allow 2-3 weeks.For In-Home Delivery on some Upholstery, allow 6-8 weeks.Assembly Many of our furniture items require a small amount of simple assembly, typically less than thirty minutes. Our products have been designed specially to make them sturdy and easy to assemble. If you need assistance with the assembly ordering online FAQ shipping / deliveryprivacy / securityCredit CardCanadashopper registrationorder historycontact us Please note: e-mail is not encrypted and is not considered a secure means of transmitting credit card numbers. Some simple assembly is required on most furniture.What products do you carry online, compared to what you carry in your retail stores or in your catalogs?We attempt to sell the majority of our catalog and retail store products on our web site. If you find an item that you would like to purchase that is not sold on our web site, please call our Customer Service department to make your purchase. Call toll free Why should I register as a on-line shopper?Registering as a on-line shopper gives you the benefit of already having your personal information on our web site when you begin shopping. Since your information has already been submitted, you are able to checkout without re-entering your shipping information each time that you purchase from the site. Plus we are able to track your purchases, so you can review your order history at any time. To register, go to the shopper registration section under Customer Service.
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